FREQUENTLY ASKED QUESTIONS
How long is the order processing time?
Standard Processing Time: 1-3 business daysExpedited Processing Time: Same-day or next-day processing
How do I make an exchange?
To make an exchange, please follow these steps: Contact Customer Service: Reach out to our customer service team at p3aconsumers@gmail.com or call us at +911142780085 within 10 days of receiving your order. Provide your order number and details about the products you wish to exchange. Receive Exchange Instructions: Our customer service team will guide you through the exchange process and provide you with a Return Merchandise Authorization (RMA) number if necessary. They will also inform you of any specific instructions or conditions for the exchange. Prepare Your Return Package: Carefully pack the item(s) you wish to exchange in their original packaging, including all accessories, tags, and documentation. Make sure the items are in unused and resalable condition. Label and Ship: Attach the provided return shipping label or clearly write the RMA number on the package. Ship the package back to us using a trackable shipping method. Please note that you may be responsible for return shipping costs unless the exchange is due to a mistake on our part (e.g., wrong item, defective product). Processing Your Exchange: Once we receive and inspect the returned item(s), we will process the exchange. If the requested item is in stock, we will ship it to you promptly. If the item is out of stock, our customer service team will work with you to find a suitable replacement or issue a store credit. Confirmation: You will receive a confirmation email with tracking information once your exchanged item has been shipped. Additional Information: Exchanges are subject to availability. If the requested item is not available, you may choose a different item of equal value or opt for store credit. We reserve the right to refuse exchanges that do not meet our return policy criteria. For any further assistance, please contact our customer service team at p3aconsumers@gmail.com or +911142780085. Thank you for shopping with Dellikart.in. We strive to ensure your satisfaction with every purchase!